© 2019 by D.R. Hunt and Associates

755 W. Big Beaver Rd.
Suite 2020
Troy, MI  48084
Office: 248-519-2363

Managed Services

Let us take over the stress related to the

administration of "everything" associated

with the ongoing management of your

on-premises, cloud or "hybrid" computer network!

In the world of IT, problems happen. Computers crash, passwords are lost, email stops working, and the list goes on. And without proper technical support in place, these problems can bring your business to an abrupt – and potentially damaging – halt. 

With our Managed Service / Support Desk solution, you can enjoy peace of mind knowing that our certified technicians can quickly and efficiently resolve even your most complex technical problems.

Our Help Desk supports:

 

  • Microsoft, Apple, and Linux desktop operating systems

  • Microsoft Office 365, Google G-Suite and leading third-party applications

  • E-mail applications and Web browsers

  • Virtual Data Centers, Thin clients and virtual desktop infrastructure (VDI) deployments

  • Hardware and network troubleshooting

  • Multi-Function Network Printer installation and support

  • Mobile device support for Apple, Android, and Windows

  • Active Directory administration

  • Network and Desktop performance problems

  • Virus and malware infections


An Extension of our Remote Monitoring Solution

Not every support issue can be called a catastrophe…until it prevents you from being able to do your job. We’re here to help you stay ahead of the curve, so you can focus on growing your business – and to do so, we’ve adopted a proactive approach to network monitoring and IT maintenance.  

That’s why our help desk is a seamless extension of our remote monitoring platform. So when you call to report an issue, there’s a good chance we’re already aware of the problem you’re experiencing – and are actively working to resolve it.